Effective date: September 16, 2026
1. Scope
This Privacy Policy applies to vcs1v1.com and related applications under the VCS1v1 brand (the “Service”).
2. Camera, microphone, and live streams
Live audio and video are transmitted between participants to enable conversation. We do not market a feature that saves your private calls to a public profile feed.
Limited temporary processing may occur for network delivery, debugging, or safety review. Retention details:
Live video and audio are sent in real time for matching; we do not provide members with a library of past private calls. Short-lived technical processing (for example network relay or error diagnostics) may occur on our infrastructure. Connection metadata, abuse reports, and related account logs are typically kept up to 90 days for operations and safety investigations, longer when law or an active case requires it. Automated tools may review report text or attachments you submit; we do not describe always-on recording of every call for playback.
Other users may capture content outside our control. See Does VCS1v1 Record Video Calls?.
3. Information we collect
You provide: support emails, optional account fields, and abuse reports.
Automatic: device/browser type, language, IP-derived region, session and match events, cookies.
4. How we use information
- Operate matching and streaming infrastructure.
- Investigate abuse reports and enforce policies.
- Process optional payments and prevent fraud.
- Respond to [email protected].
5. Processors and sharing
We use vendors for hosting, CDN, analytics, payments, and moderation tooling under contractual safeguards.
Key service providers include cloud hosting and content delivery (Amazon Web Services, including CloudFront), payment processors shown at checkout, email and support tooling, and fraud or abuse-prevention vendors under contract. We do not sell personal information. A detailed vendor list is available on request to [email protected].
6. Retention
Account and billing records persist while active and for a reasonable period after closure. Logs are kept for a shorter window unless an investigation requires longer retention.
7. Cookies
See Cookie Policy.
8. Your rights
You may request access, correction, or deletion subject to legal limits. Email [email protected] or read Data Deletion.
9. Children
18+ only. Report suspected minors immediately.
10. Contact
Privacy: [email protected]